Course Details

In this course, you'll learn how to troubleshooting policy-related issues in JumpCloud using real world examples and applying solutions to fix those issues.

  • Estimated Course Duration: 90m

  • Who: IT Admins responsible for handling Policy-related troubleshooting issues

  • Prerequisites: 4 Steps to Troubleshooting, Troubleshooting the JumpCloud Agent & Troubleshooting User Lockouts

Learning Objectives

  • Apply the 4 step troubleshooting model to basic policy-related issues

  • Apply simple fixes to policy-related issues

  • Resolve basic policy issues utilizing available troubleshooting tools

  • Export, filter and read OS event logs to narrow the root cause of policy-related issues

  • Troubleshooting some basic Policy-related cases