All Courses
Check out the latest features in JumpCloud and learn about what we’re working on. Check back here for updates highlighting our newly released features, updated time frames, and more.
Troubleshooting SSO App Integrations
In this course you'll learn how to effectively troubleshoot issues related to JumpCloud SAML and OIDC SSO and Identity Management (SCIM) integrations.
Troubleshooting MDM for Windows
In this course, you'll learn how to troubleshoot commonly encountered MDM issues on Windows devices and apply solutions to ensure these issues are quickly resolved.
In this course, you will learn about how JumpCloud Go can be used as a passwordless, phishing-resistant authentication method to access JumpCloud protected resources.
In this course, you'll learn how to troubleshoot commonly encountered MDM issues on macOS devices and apply solutions to ensure these issues are quickly resolved.
In this course, you'll learn about the SaaS Management feature in JumpCloud. You will learn about shadow IT, and how JumpCloud can help manage security and cost savings with SaaS apps. You will learn how to set up SaaS Management.
Configuring and Using JumpCloud Active Directory Integration (ADI)
In this course, you'll learn how to configure ADI to manage users, groups, and passwords in JumpCloud, Active Directory, or both systems.
In this course, you'll learn the basics of Active Directory as well as how JumpCloud can help modernize your Active Directory (AD) environment by extending it to the Cloud and creating a path to a complete Cloud migration in the future.
Using JumpCloud Log Collection Scripts
In this course, you'll learn how to leverage the JumpCloud log collection scripts for macOS & Windows devices to gather all relevant troubleshooting information. You'll also learn how to set the log level to Debug on macOS, Windows & Linux.
Troubleshooting HRIS Directory Integrations
In this course, you'll learn how to troubleshoot our most common HRIS directory-related integrations with JumpCloud, and apply solutions to ensure issues related to user access and resource management are quickly resolved.
Migrating Windows Devices from Active Directory
In this course, you will learn how to migrate Active Directory and Entra ID domain accounts on Windows devices to local accounts managed by JumpCloud using the Active Directory Migration Utility.
Troubleshooting M365 Directory Integrations
In this course, you'll learn how to troubleshoot M365 directory integration-related issues, and apply solutions to ensure issues related to user access and resource management are quickly resolved.
Troubleshooting GWS Directory Integrations
In this course, you'll learn how to troubleshoot Google Workspace cloud directory-related integration issues with JumpCloud, and apply solutions to ensure issues related to user access and resource management are quickly resolved.
Conditional Access and Device Trust
In this course, you will learn how to configure Conditional Access Policies to customize access to protected resources. You will learn about the conditions available for the policies and how you can use each condition.
In this course, you'll learn about the fundamentals of Federated Identity Management, how Federated Authentication works, and simulate the configuration and use of Federation with JumpCloud.
Learn how to leverage System Insights in the admin console, via PowerShell and the JumpCloud APIs through Postman to monitor, manage, audit and secure all your JumpCloud-managed devices.
This course is designed for IT admins wishing to utilize JumpCloud’s System Insights to extend device management by providing telemetry across your fleet of macOS, Windows, and Linux devices.
Designed for IT admins wishing to level-up their knowledge & skills in JumpCloud’s Directory Insights tool, capturing event logging & compliance leading up to critical incidents in your directory activities.
In this course, you will learn how to leverage the JumpCloud APIs through Postman and apply real-world examples to help increase workflow efficiency.
Advanced MDM for Apple Devices
In this course, you will learn how to manage both supervised and unsupervised iOS devices, apply policies, and manage patch policies via the JumpCloud Admin console.
In this course, you'll learn how to create, manage & troubleshoot custom policies on MacOS, Windows, and Linux devices.
In this course you will get an overview of PowerShell, including basic concepts of how to utilize PowerShell to gather and parse data.
Leveraging the JumpCloud PowerShell Module
In this course, you will learn how to use PowerShell commands to execute a specific action, run PowerShell commands and group commands together in PowerShell scripts to automate commonly implemented administrative tasks.
In this course, you'll learn more advanced topics for utilizing the JumpCloud PowerShell module to help IT admins become more efficient in daily admin tasks when managing users, systems, groups and software via PowerShell.
This course is designed for JumpCloud IT Admins who have experience in RADIUS and wish to advance their knowledge and skills troubleshooting and resolving basic RADIUS-related issues.
This course is designed for IT Admins wishing to expand their knowledge of LDAP & OpenLDAP and JumpCloud's LDAP-as-a-Service.
This course is designed for IT admins who need to configure, troubleshoot & resolve SSO-related issues.
Advanced Certification Practice Exam
The practice assessment consists of a total of 45 multiple-choice, ordering, true/false questions. You have 1 hour to complete this practice exam and there are no limits on the number of attempts.
Core Certification Practice Exam
The practice assessment consists of a total of 45 multiple-choice, ordering, true/false questions. You have 1 hour to complete this practice exam and there are no limits on the number of attempts.
After completing the recommended Advanced Certification Learning Path, you may choose to purchase the certification assessment consisting of 60 multiple choice single select, multiple select, ordering, and matching questions.
In this course you'll learn the advantages and key features of JumpCloud's Password Manager along with how to install and enroll users, as well as understand how Admins can manage identity, access, and devices from within the Admin Portal.
After completing the recommended Core Certification Learning Path, you may choose to purchase the certification assessment consisting of 60 multiple choice single select, multiple select, ordering, and matching questions.
In this learning path, Partners will learn about security & compliance capabilities in JumpCloud, and how MFA can help secure users' identities.
Learn about an identity and access management strategy, common challenges around traditional directory services, and how to effectively use JumpCloud's Directory Platform from start to finish.
In this course, you'll learn about JumpCloud as a company, challenges facing the IT industry, as well as the solutions JumpCloud provides to target customers.
In this course, you'll learn the common challenges with traditional directory services and what identity, device, and access management solutions are available within JumpCloud's Open Directory Platform.
In this course, you'll learn how to customize your administrator settings and manage admin users, including best practices along the way!
Adding Windows and Linux Devices
In this course, you'll learn how to add Windows and Linux devices by installing the JumpCloud agent, and how to bind users to devices manually or with Self-Service Account Provisioning.
Adding Apple Devices Using MDM
In this course, you'll learn how to add Apple devices to JumpCloud; control, secure and enforce policies on Apple managed devices; remotely configure and track device enrollment; leverage remote erase, shut down, lock & restart UI commands.
Adding Android Devices Using EMM
In this course, you'll learn how to add and manage Android devices, as well as manage apps for Android.
In this course, you'll learn how to add users to your JumpCloud Org, including creating users manually, in bulk, or from an existing directory like M365, Google Workspace (G Suite), or Active Directory.
User Lockouts and Password Management
In this course, you'll learn how to manage user access to their JumpCloud resources, including account lockouts and password settings.
Leveraging User and Device Groups
In this course, you'll learn how to configure groups to save time and securely manage resources, including common use cases and frequently asked questions.
In this course, you'll learn how to enforce policies in JumpCloud, including creating, applying, and validating policies for groups of systems.
In this course we will go over how to manage software on your Windows, macOS, iOS, and Android devices. You will learn the options available for managing software on each operating system, and the nuances for each software management solution.
In this course, you'll learn how to manage commands in JumpCloud, including running commands, viewing results, and delegating command tasks.
In this course, you'll learn about using Cloud RADIUS with JumpCloud, including how it works and how to configure it in your JumpCloud Directory.
In this course, you'll learn the technical details for LDAP configuration in the JumpCloud admin portal, including enabling LDAP Bind DN and Samba Authentication.
In this course, you'll learn how to increase security for your organization including access to applications from the user portal, plus your options for SSO configuration and provisioning.
In this course, you'll learn how to apply the 4 step troubleshooting model to identify and eliminate possible causes, and resolve an error in a real world example. This process will help you to determine the level of severity and the impact to users.