Courses

All Courses

Q4 2024 Product Roadmap

Check out the latest features in JumpCloud and learn about what we’re working on. Check back here for updates highlighting our newly released features, updated time frames, and more.

Troubleshooting SSO App Integrations

In this course you'll  learn how to effectively troubleshoot issues related to JumpCloud SAML and OIDC SSO and Identity Management (SCIM) integrations.

Troubleshooting MDM for Windows

In this course, you'll learn how to troubleshoot commonly encountered MDM issues on Windows devices and apply solutions to ensure these issues are quickly resolved.

JumpCloud Go

In this course, you will learn about how JumpCloud Go can be used as a passwordless, phishing-resistant authentication method to access JumpCloud protected resources.

Troubleshooting MDM for macOS

In this course, you'll learn how to troubleshoot commonly encountered MDM issues on macOS devices and apply solutions to ensure these issues are quickly resolved.

SaaS Management

In this course, you'll learn about the SaaS Management feature in JumpCloud. You will learn about shadow IT, and how JumpCloud can help manage security and cost savings with SaaS apps. You will learn how to set up SaaS Management.

Configuring and Using JumpCloud Active Directory Integration (ADI)

In this course, you'll learn how to configure ADI to manage users, groups, and passwords in JumpCloud, Active Directory, or both systems.

Intro to Active Directory

In this course, you'll learn the basics of Active Directory as well as how JumpCloud can help modernize your Active Directory (AD) environment by extending it to the Cloud and creating a path to a complete Cloud migration in the future.

Using JumpCloud Log Collection Scripts

In this course, you'll learn how to leverage the JumpCloud log collection scripts for macOS & Windows devices to gather all relevant troubleshooting information. You'll also learn how to set the log level to Debug on macOS, Windows & Linux.

Troubleshooting HRIS Directory Integrations

In this course, you'll learn how to troubleshoot our most common HRIS directory-related integrations with JumpCloud, and apply solutions to ensure issues related to user access and resource management are quickly resolved.

Migrating Windows Devices from Active Directory

In this course, you will learn how to migrate Active Directory and Entra ID domain accounts on Windows devices to local accounts managed by JumpCloud using the Active Directory Migration Utility. 

Troubleshooting M365 Directory Integrations

In this course, you'll learn how to troubleshoot M365 directory integration-related issues, and apply solutions to ensure issues related to user access and resource management are quickly resolved.

Troubleshooting GWS Directory Integrations

In this course, you'll learn how to troubleshoot Google Workspace cloud directory-related integration issues with JumpCloud, and apply solutions to ensure issues related to user access and resource management are quickly resolved.

Conditional Access and Device Trust

In this course, you will learn how to configure Conditional Access Policies to customize access to protected resources. You will learn about the conditions available for the policies and how you can use each condition.

Federated Authentication

In this course, you'll learn about the fundamentals of Federated Identity Management, how Federated Authentication works, and simulate the configuration and use of Federation with JumpCloud.

Intro to System Insights

Learn how to leverage System Insights in the admin console, via PowerShell and the JumpCloud APIs through Postman to monitor, manage, audit and secure all your JumpCloud-managed devices.

Advanced System Insights

This course is designed for IT admins wishing to utilize JumpCloud’s System Insights to extend device management by providing telemetry across your fleet of macOS, Windows, and Linux devices.

Advanced Directory Insights

Designed for IT admins wishing to level-up their knowledge & skills in JumpCloud’s Directory Insights tool, capturing event logging & compliance leading up to critical incidents in your directory activities.

Intro to JumpCloud APIs

In this course, you will learn how to leverage the JumpCloud APIs through Postman and apply real-world examples to help increase workflow efficiency.

Advanced MDM for Apple Devices

In this course, you will learn how to manage both supervised and unsupervised iOS devices, apply policies, and manage patch policies via the JumpCloud Admin console.

Advanced Custom Policies

In this course, you'll learn how to create, manage & troubleshoot custom policies on MacOS, Windows, and Linux devices.

Intro to PowerShell

In this course you will get an overview of PowerShell, including basic concepts of how to utilize PowerShell to gather and parse data.

Leveraging the JumpCloud PowerShell Module

In this course, you will learn how to use PowerShell commands to execute a specific action, run PowerShell commands and group commands together in PowerShell scripts to automate commonly implemented administrative tasks.

Advanced PowerShell

In this course, you'll learn more advanced topics for utilizing the JumpCloud PowerShell module to help IT admins become more efficient in daily admin tasks when managing users, systems, groups and software via PowerShell.

Advanced RADIUS

This course is designed for JumpCloud IT Admins who have experience in RADIUS and wish to advance their knowledge and skills troubleshooting and resolving basic RADIUS-related issues.

Advanced LDAP

This course is designed for IT Admins wishing to expand their knowledge of LDAP & OpenLDAP and JumpCloud's LDAP-as-a-Service.

Advanced SSO

This course is designed for IT admins who need to configure, troubleshoot & resolve SSO-related issues.

Advanced Certification Practice Exam

The practice assessment consists of a total of 45 multiple-choice, ordering, true/false questions. You have 1 hour to complete this practice exam and there are no limits on the number of attempts.

Core Certification Practice Exam

The practice assessment consists of a total of 45 multiple-choice, ordering, true/false questions. You have 1 hour to complete this practice exam and there are no limits on the number of attempts.

Advanced Certification Exam

After completing the recommended Advanced Certification Learning Path, you may choose to purchase the certification assessment consisting of 60 multiple choice single select, multiple select, ordering, and matching questions.

JumpCloud Password Manager

In this course you'll learn the advantages and key features of JumpCloud's Password Manager along with how to install and enroll users, as well as understand how Admins can manage identity, access, and devices from within the Admin Portal.

Core Certification Exam

After completing the recommended Core Certification Learning Path, you may choose to purchase the certification assessment consisting of 60 multiple choice single select, multiple select, ordering, and matching questions.

Security & Compliance

In this learning path, Partners will learn about security & compliance capabilities in JumpCloud, and how MFA can help secure users' identities.

Foundations of JumpCloud

Learn about an identity and access management strategy, common challenges around traditional directory services, and how to effectively use JumpCloud's Directory Platform from start to finish.

What is JumpCloud?

In this course, you'll learn about JumpCloud as a company, challenges facing the IT industry, as well as the solutions JumpCloud provides to target customers.

Foundations of Open Directory

In this course, you'll learn the common challenges with traditional directory services and what identity, device, and access management solutions are available within JumpCloud's Open Directory Platform.

Administrator Settings

In this course, you'll learn how to customize your administrator settings and manage admin users, including best practices along the way!

Adding Windows and Linux Devices

In this course, you'll learn how to add Windows and Linux devices by installing the JumpCloud agent, and how to bind users to devices manually or with Self-Service Account Provisioning.

Adding Apple Devices Using MDM

In this course, you'll learn how to add Apple devices to JumpCloud; control, secure and enforce policies on Apple managed devices; remotely configure and track device enrollment; leverage remote erase, shut down, lock & restart UI commands.

Adding Android Devices Using EMM

In this course, you'll learn how to add and manage Android devices, as well as manage apps for Android.

Creating and Importing Users

In this course, you'll learn how to add users to your JumpCloud Org, including creating users manually, in bulk, or from an existing directory like M365, Google Workspace (G Suite), or Active Directory.

User Lockouts and Password Management

In this course, you'll learn how to manage user access to their JumpCloud resources, including account lockouts and password settings.

Leveraging User and Device Groups

In this course, you'll learn how to configure groups to save time and securely manage resources, including common use cases and frequently asked questions.

Enforcing Policies

In this course, you'll learn how to enforce policies in JumpCloud, including ​creating, applying, and validating policies for groups of systems.

Intro to Software Management

In this course we will go over how to manage software on your Windows, macOS, iOS, and Android devices. You will learn the options available for managing software on each operating system, and the nuances for each software management solution.

Running Commands

In this course, you'll learn how to manage commands in JumpCloud, including running commands, viewing results, and delegating command tasks.

Configuring RADIUS

In this course, you'll learn about using Cloud RADIUS with JumpCloud, including how it works and how to configure it in your JumpCloud Directory.

Configuring LDAP

In this course, you'll learn the technical details for LDAP configuration in the JumpCloud admin portal, including enabling LDAP Bind DN and Samba Authentication.

Configuring SSO

In this course, you'll learn how to increase security for your organization including access to applications from the user portal, plus your options for SSO configuration and provisioning.

4 Steps to Troubleshooting

In this course, you'll learn how to apply the 4 step troubleshooting model to identify and eliminate possible causes, and resolve an error in a real world example. This process will help you to determine the level of severity and the impact to users.

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