New to JumpCloud?

If you're new to JumpCloud and looking to self-serve your implementation, take a look at these resources:

  • Implementation
    Guides


    These guides are designed to give you a step by step process to implement JumpCloud. These PDFs can be saved anywhere you would like for quick reference.

  • Implementation Learning Path


    Check out our Implementation for IT Admins learning path to take JCU courses to support your Implementation journey. Take the courses you need!

  • Self Guided Implementation Webinar


    We are also offering live webinars to help you learn to implement JumpCloud on your own. Get some hands-on information about how to use all of the resources available!

Need Hands-On Implementation Support?

Check out our Professional Services!

New and existing customers alike can now secure white-glove, personalized attention to support their IT departments in strategizing the right measures for security enhancement. Because let’s face it: even the most experienced ITs sometimes struggle to prioritize the right actions at the right times.

Our goal is simple: To provide “best in class” Professional Services that set up your company’s JumpCloud admins with a strong identity management foundation and the right level of ongoing support that will save them time, energy, and unnecessary effort in the long-run.

How to Use JCU

Watch the Getting Started video to learn how to navigate and get the best out of your JumpCloud University experience.

Freestyle Learner?

Choose the learning tools that best fit your learning style.

Recorded Webinars
Learn with our experts as they walk through the latest features, dive into usage advice and share their product knowledge.

The IT Hour
Got questions? Join our live Q&A to connect with other IT admins and the technical experts.

Browse Support Documentation
You’ll find extensive articles detailing product features, including steps for configuration, technical requirements, and more.

Get hands-on practice with
Guided Simulations


Tutorial Videos
If you learn by watching, you’ll love our tutorial videos. Each video is about 3 minutes or less, including best practices. Learn what you need and leave the rest.


 

Get Certified

Want to test your JumpCloud knowledge? Take the JumpCloud Core certification assessment to earn your badge, validate your expertise, showcase your skills, and get a free tee-shirt!  And stayed tuned for the release of an Advanced certification - coming soon!