New to JumpCloud?

If you're new to JumpCloud and looking to self-serve your implementation, take a look at these resources:

  • Self Guided Implementation Course

    Enroll in our Self-Guided Implementation course to help you learn how to implement JumpCloud on your own. Get some hands-on information about how to use all of the resources available!

  • Implementation

    These guides are designed to give you a step by step process to implement JumpCloud or specific JumpCloud features. These PDFs can be saved for quick reference.

  • Implementation Learning Path

    Check out our Implementation for IT Admins learning path to take JCU courses to support your Implementation journey. Take the courses you need to learn more!

Need Hands-On Implementation Support?

Check out our Professional Services!

New and existing customers alike can now secure white-glove, personalized attention to support their IT departments in strategizing the right measures for security enhancement. Because let’s face it: even the most experienced ITs sometimes struggle to prioritize the right actions at the right times.

Our goal is simple: To provide “best in class” Professional Services that set up your company’s JumpCloud admins with a strong identity management foundation and the right level of ongoing support that will save them time, energy, and unnecessary effort in the long-run.

Partner Resources

Check out the resources we have available for our partners!

How to Use JCU

Watch the Getting Started video to learn how to navigate and get the best out of your JumpCloud University experience.

Freestyle Learner?

Choose the learning tools that best fit your learning style.

Recorded Webinars
Learn with our experts as they walk through the latest features, dive into usage advice and share their product knowledge.

The IT Hour
Got questions? Join our live Q&A to connect with other IT admins and the technical experts.

Browse Support Documentation
You’ll find extensive articles detailing product features, including steps for configuration, technical requirements, and more.

Tutorial Videos
If you learn by watching, you’ll love our tutorial videos. Each video is about 3 minutes or less, including best practices. Learn what you need and leave the rest.


Get Certified

Want to test your JumpCloud knowledge? Take the JumpCloud Core and Advanced certification assessments to earn your badge, validate your expertise, and showcase your skills!

JumpCloud Advanced Certification is here!