This learning path is designed to enable you to troubleshoot common issues you may encounter in JumpCloud by applying the 4 Step Troubleshooting model.
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Learn how to troubleshoot using the 4 Step Troubleshooting model to help narrow the root cause and resolve basic user lockout issues
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Learn how to apply the basic 4 step troubleshooting model to basic JumpCloud agent-related issues
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Learn how to apply the 4 step troubleshooting model to solve policy-related issues on Windows, MacOS & Linux devices
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Learn how to troubleshoot M365 & Google Workspace Cloud Directory-related issues, and apply solutions to ensure issues related to user access and resource management are quickly resolved
Troubleshooting JumpCloud
Select a course that fits your interest or take them all. These courses can be taken in any order.