Enroll in this learning path to add all courses to your student dashboard or enroll in individual courses below.
Apply the 4 step troubleshooting model to various real world troubleshooting scenarios and enable IT Admins to apply resolutions to troubleshooting issues they may encounter in JumpCloud.
Review the basic 4 step troubleshooting model and learn how to apply the model when solving an issue.
Learn how to troubleshoot, narrow the root cause and resolve basic user lockout issues.
Learn how to apply the basic 4 step troubleshooting model to basic JumpCloud agent-related issues.
Learn how to apply the 4 step troubleshooting model to solve policy-related issues on Windows, MacOS & Linux devices.
Select a course that fits your interest or take them all. These courses can be taken in any order.
Search our knowledge base articles for more troubleshooting solutions.