Course Details
In this course, you'll learn how to troubleshoot commonly encountered MDM issues on macOS devices and apply solutions to ensure these issues are quickly resolved.
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Estimated Course Duration: 30m
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Who: This course is for IT admins who handle help desk tickets related to resolving some basic macOS MDM issues.
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Prerequisites: Reviewing the 4 Steps to Troubleshooting course
Learning Objectives
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Review the 4 Step Troubleshooting model
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Apply the 4 step troubleshooting model to identify, determine and resolve basic JumpCloud MDM issues on macOS devices
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Identify resources to help troubleshoot & resolve MDM issues on macOS systems
