Course Details

In this course you'll learn how to effectively troubleshoot issues related to JumpCloud SAML and OIDC SSO and Identity Management (SCIM) integrations.

  • Estimated Course Duration: 35m

  • Who: This course is designed for IT Admins who are responsible for handling support tickets related to troubleshooting JumpCloud SSO Application integration related issues, specifically SAML and OIDC SSO and Identity Management (SCIM) issues.

  • Prerequisites: IT Admins with a familiarity of SSO and SCIM integrations.

Learning Objectives

  • Apply the 4 step troubleshooting model to common SSO Application integration-related issues.

  • Identify and resolve common JumpCloud SSO Application integration-related issues.

  • Recall the troubleshooting tools available to assist in identifying the root causes of JumpCloud SSO Application integration-related issues.