Course Details

In this course, you'll learn how to troubleshoot Google Workspace cloud directory-related integration issues with JumpCloud, and apply solutions to ensure issues related to user access and resource management are quickly resolved.

  • Estimated Course Duration: 35m

  • Who: This course is designed for IT Admins who are responsible for handling support tickets related to troubleshooting JumpCloud-Google Workspace cloud directory-related integration issues.

  • Prerequisites: IT Admins with an intermediate understanding of Google Workspace cloud directory implementations.

Learning Objectives

  • Apply the 4 step troubleshooting model to common Google Workspace directory-related issues.

  • Identify and resolve common Google Workspace directory-related issues.

  • Recall the troubleshooting tools available to assist in identifying the root causes of Google Workspace directory-related issues.