Course Details

In this course, you'll learn how to troubleshoot our most common HRIS directory-related integrations with JumpCloud, and apply solutions to ensure issues related to user access and resource management are quickly resolved.

  • Estimated Course Duration: 40m

  • Who:  This course is designed for IT Admins who are responsible for handling support tickets related to troubleshooting HRIS directory-related integration issues with JumpCloud.

  • Prerequisites:  IT Admins familiar with HRIS directory implementations.

Learning Objectives

  • Apply the 4 step troubleshooting model to common HRIS directory-related integration issues with JumpCloud.

  • Apply simple fixes to commonly encountered HRIS directory-related integration issues.

  • Recall the troubleshooting tools available to assist in identifying and resolving the root causes of common HRIS directory-related integration issues.