Course Details
In this course, you'll learn how to troubleshoot our most common HRIS directory-related integrations with JumpCloud, and apply solutions to ensure issues related to user access and resource management are quickly resolved.
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Estimated Course Duration: 40m
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Who: This course is designed for IT Admins who are responsible for handling support tickets related to troubleshooting HRIS directory-related integration issues with JumpCloud.
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Prerequisites: IT Admins familiar with HRIS directory implementations.
Learning Objectives
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Apply the 4 step troubleshooting model to common HRIS directory-related integration issues with JumpCloud.
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Apply simple fixes to commonly encountered HRIS directory-related integration issues.
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Recall the troubleshooting tools available to assist in identifying and resolving the root causes of common HRIS directory-related integration issues.