Course Details
In this course, you'll learn how to troubleshoot M365 directory integration-related issues, and apply solutions to ensure issues related to user access and resource management are quickly resolved.
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Estimated Course Duration: 35m
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Who: This course is designed for IT Admins who are responsible for handling support tickets related to troubleshooting JumpCloud-M365 directory-related integration issues.
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Prerequisites: IT Admins with an intermediate understanding of M365 directory implementations.
Learning Objectives
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Apply the 4 step troubleshooting model to common M365 directory-related issues.
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Identify and resolve common M365 directory-related issues.
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Recall the troubleshooting tools available to assist in identifying the root causes of M365 directory-related issues.
