This learning path will guide Partners or IT Admins through basic troubleshooting issues clients may encounter within JumpCloud. You’ll learn how to apply the 4 step troubleshooting model to identify and eliminate basic JumpCloud agent-related concerns to real world case studies.
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Learn how to troubleshoot, narrow the root cause and resolve basic user lockout issues.
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Learn how to apply the basic 4 step troubleshooting model to basic JumpCloud agent-related issues.
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How to interpret event log data and investigate logs for troubleshooting
Troubleshooting JumpCloud for Your Clients
This learning path has been designed to meet your needs. Build your understanding by taking the courses in order, or select a course that fits your needs.
Want to test your JumpCloud knowledge? Take the JumpCloud certification assessment(s) to earn your badge, validate your expertise, and showcase your skills.